Do I need a doctors referral?

No. Physiotherapists are qualified in the assessment and management of musculoskeletal injury and pathology.. You will howerver need a referral for DVA, EPC, Workers Compensation, or Motor Vehicle Accident claims.

 Do you treat Department of Veterans Affairs (DVA)?

We can provide treatments for Department of Veteran Affairs (DVA) Gold card patients, and for approved areas on a DVA White Card. Please ensure that your bring a current DVA referral from your GP when you attend our clinic. Your treatment is bulk billed.

What about Medicare Enhanced Primary Care (EPC) Rebates?

EPC Plans are Medicare incentive based programs that are designed to provide exercise and rehabilitation advise for clients with Chronic Conditions for up to 5x sessions per year at a discounted rate. See your doctor to see if you qualify the criteria for referral under the care plan program. These include diabetes, obesity, musculo-skeletal injuries (including lumbar and cervical spine injuries as well as chronic conditions of the knees and shoulders), heart disease, high blood pressure and arthritis. There is just a small gap payment. We don’t compromise on the quality of the care you will receive.

Do you see patients under the National Disability insurance Scheme (NDIS)?

We can provide services for persons with a self managed plan.

Do you bulk bill?

Bulk billing is only available for DVA patients. Please get in touch to discuss options if you are experiencing financial hardship. We aim provide the same quality care to all patients regardless of renumeration.

What should I wear?

Comfortable clothing that allows easy access to the body area in question. Shorts are ideal for lower limb, knee and hip assessments and singlets for upper limb, shoulder and neck.

Is there parking on site?

Yes. Bays are located at the rear and sides of Madeley Health Center. During busy periods, you may prefer to find parking at Kingsway Shopping Centre, or a short walk down the road.

How long are appointments?

Most consults at Jenkins Physiotherapy are around 20 mins. The initial consultation is 40 mins to allow time for adequate assessment, treatment and education around booking schedule, recovery timeframes and relevant exercises.